1. Information We Collect

TryZoneX ("we", "our", or "us") collects essential user information to provide esports tournament management services:

• Account Data: Username, email address, mobile number, and Free Fire Game ID (UID).
• Transaction Data: Digital wallet transaction reference codes and top-up histories processed via authorized payment gateways.
• Technical & Device Data: Unique device identifiers, operating system specs, app crash logs.

2. Usage of Information

We utilize collected data to:

• Authenticate user profile and eligibility (verifying account level and squad requirements).
• Manage event registrations, slot distribution, and maintain leaderboard statistics.
• Facilitate secure digital wallet balance updates and tournament participation credits.
• Resolve disputed matches via submitted screen recording verifications.

3. Payment Gateway & Third-Party Services

Transactions are handled using encrypted third-party payment gateways. We do not store sensitive payment credentials on our servers. All financial interactions strictly comply with local digital service standards.

4. Data Protection

We implement industry-standard security measures to prevent unauthorized access. User data is never sold, traded, or shared with third parties for marketing purposes.

5. Contact Support

For account, payment verification, or privacy concerns, contact our support team on Telegram: @tryzonexx .